Frequently asked questions
What the app does, what stays private, and where previews have limits.
Short answers about the iPhone and iPad workflow. For troubleshooting, visit Support.
Does Local Hair Color upload my photo?
No. The selected photo, automatic hair selection, color previews, manual corrections, and export are processed on your iPhone or iPad. The app has no photo-processing server. Purchases and restores use Apple’s StoreKit and may require a connection.
Does the app include analytics or tracking?
No. The iPhone and iPad app does not include analytics, advertising, tracking, telemetry, or a third-party crash-reporting SDK. This website separately offers optional Google Analytics and does not load it unless the visitor allows it.
Does the preview show exactly how dye will look?
No. It is a visual planning tool, not a chemical color prediction. Starting color, previous treatments, hair condition, lighting, product choice, and technique can all change the real result.
Can I try a color before paying?
Yes. First launch includes an interactive sample. Editing your own photo, manual refinement, comparison, and export require weekly, yearly, or lifetime access.
What colors are included?
The editor includes natural and bold choices such as blonde, brunette, copper, auburn, burgundy, silver, rose gold, pink, and blue. Apple’s color controls let you choose a fully custom color.
Can I fix the automatic hair selection?
Yes. Add Hair and Remove Hair tools are available with small, medium, and large brushes. You can undo corrections or reset to the automatic selection.
What makes automatic selection harder?
Very fine flyaways, translucent hair, headwear, strong backlighting, low contrast between hair and background, distant subjects, and several people can need more manual correction.
What devices are supported?
The app requires iOS or iPadOS 17 or later. iPhone uses portrait orientation; iPad supports portrait and landscape with an adaptive editor layout.
What happens when I save?
The app writes a new edited image and never overwrites the original. GPS, original filename, camera serial, and unrelated source metadata are removed from the exported copy.
Does the app save an editing history?
No. It does not persist source photos, masks, thumbnails, filenames, photo identifiers, model output, or editor documents.
How do weekly, yearly, and lifetime purchases differ?
They unlock the same workflow. Weekly and yearly are auto-renewable subscriptions; lifetime is a one-time non-consumable purchase. The App Store shows the current localized amount and renewal terms before purchase.
How do I restore a purchase?
Choose Restore Purchases on the access screen while signed into the same Apple account. A network connection can be required while StoreKit checks the entitlement.